Home > Return Policy

Return Policy


RETURN POLICY



Schwartz Laboratories will take back any unopened product within 30 days of sale. Customer must contact our returns department and get an authorization code before returning any product. Customer is responsible for return shipping costs and a 20% restocking fee on all products returned. Customer must provide a copy of sales receipt or email receipt. Refund will be credited back to original credit card or given a merchandise credit.

Call 800.378.1223 or email for your Return Authorization. Ship returns to:

Schwartz Labs
Returns Dept.
6905 Plainfield Rd.
Cincinnati, OH, 45236



DAMAGES/SHORTAGES



All orders are photographed with a digital camera and tripled check for accuracy. All shortages are to be reported within 24 hours of receipt. Please keep the original carton. Please report all damages within 24 hours so we may file claim with shipper. Email us at custserv@schwartzlabs.com. Be certain to state your order number.


CANCELING ORDERS



Orders can be cancelled before they are shipped for a 10% processing fee. Orders that have been shipped cannot be cancelled and must be returned by the customer for a 20% restocking fee.


Security and Credit Cards
design by SolidCactus.com
© Schwartz Laboratories 2016. All rights reserved